As Jen, we show maximum sensitivity to the security of your personal data. We attach importance to the processing and preservation of all kinds of personal data belonging to all persons related to Jen, including those who benefit from our products and services, in accordance with the Law on the Protection of Personal Data No. 6698 (“GDPR”). With full awareness of this responsibility, we process your personal data in the scope and conditions below, as "Data Controller" in accordance with GDPR.

For more detailed information about what kind of methods and for what purposes your personal data is processed and stored by Jen, you can review Jen's Privacy Policy and Notice on Cookies.

What is Personal Data?
Personal data is defined as any information relating to an identified or identifiable natural person in the GDPR. Accordingly, your name, surname, date of birth, identity number, e-mail address, telephone number and similar information you share with us are called personal data.

Jen collects your personal data through automated means or other sources such as third party platforms, where you share it directly with Jen.

What is the purpose and basis of processing your personal data?
Jen collects and processes your personal information in order to fulfill our legal obligations due to your product and service relationship with Jen and to inform you about campaigns and advantages.

In this direction, Jen; collects and processes your personal data to evaluate and process all your complaints, to process your payments, to improve our products, services, communication methods and the functionality of our websites, and to provide you with personalized products, communication content and targeted advertisements, as well as product recommendations.

For the purposes listed above, Jen processes and stores your personal data within the scope and purposes set forth herein, based on your express consent, or if it is directly related to the establishment or performance of the contract we have made with you, or when required by our legitimate interests, provided that it does not harm your fundamental rights and freedoms.

How do we store your personal data?
Your personal data shared with our company are stored on Jen's secure domestic/international servers in accordance with the relevant legal regulations, KVKK provisions and Jen standards. In this context, Jen takes the necessary technical and administrative security measures determined by the legal legislation in order to ensure the security of your personal data.

How long do we keep your personal data?
GDPR Article 7/f.1. Your personal data will be deleted, destroyed or anonymized by us when the purpose for which your personal data is to be processed ceases to exist and/or when the legal periods for which we are obliged to keep your data in accordance with the relevant legislation expire.

What are your rights arising from the Personal Data Protection Law?
Pursuant to Article 11 of the GDPR, to the extent that your personal data is processed by Jen as a data controller;

learning whether any of your personal data has been processed;
requesting information regarding the processing activities of your personal data;
learning the purposes of processing your personal data;
If personal data has been transferred to third parties in the country or abroad, learning these persons;
request correction of personal data if it is incomplete or incorrectly processed;
to request the deletion or destruction of personal data in the event that the reasons for the processing of personal data disappear;

Your requests in your application will be finalized as soon as possible and within thirty days at the latest, depending on the nature of the request.